F.A.Q (FREQUENTLY ASKED QUESTIONS)
Why is my SchemaNinja plugin output misaligned?
This issue often arises for people who are using a custom designed theme. We have tested SchemaNinja with a wide variety of themes including Genesis child themes, Thesis, WordPress default themes and a lot more. In case your theme suffers a CSS shift because of SchemaNinja output or the output itself is out of alignment then you can contact SchemaNinja support for further assistance.
How many sites can I use the SchemaNinja plugin on?
The API key is valid for only one site when you buy the plugin. However if you had
Can I buy SchemaNinja Multiple Site License ?
Yes you can multiple site licenses for SchemaNinja in pro version & lite version.
How I can generate API key If I purchased agency license or reseller license ?
After buying the license you will redirected to license generation page. Here you can generate API key for your users. Enter your customer name & email you will be able to generate API key.
Will SchemaNinja plugin work with my existing cache and security plugins?
We have tested the plugin for all of these scenarios and tested it with all leading caching and security plugins and can ensure that it works beautifully with all major WordPress plugins.
Can I use other Schema plugins along with SchemaNinja?
No in an ideal scenario you should not use any other plugin which interferes with Schema output along with SchemaNinja as this could lead to conflicts.
Will SchemaNinja plugin affect my site’s loading speed?
No we have tested the plugin extensively and it’s very lightweight and compliant with every caching plugin and it does not interfere with any output that’s generated by most of the other plugins.
How SEO compliant is the SchemaNinja plugin?
The SchemaNinja plugin employs use of target=”blank” and rel=”nofollow” for all of the outgoing links and is built from the scratch to boost your SEO efforts.
What are the basic prerequisites for running the SchemaNinja plugin?
You need to have a WordPress website in order to use the SchemaNinja plugin along with permissions to upload plugins and activate them. (Administrator access)
Why is my Star rating not showing in search results?
(If I use this plugin will I get Schema ratings instantly?) Google manually approves sites for which schema shows up in search results. So using SchemaNinja is not a guarantee for star ratings showing up in SERPS straight away after installation.
What if I don’t get Schema ratings by using this plugin? Will I get my refund?
NO. If your site is not approved by Google you won’t get star ratings in search results. There’s no refund in case your site does not get Schema ratings by using SchemaNinja.
So in case you had any questions don’t forget to hit them out to our support team and you can check out all of the video tutorials on how to setup and use the SchemaNinja plugin.
How can I request a refund?
Send your query to [email protected] DO NOT dispute via paypal, all refunds are processed by affiliate network. Our refund policy only applies to the first time you purchase our product. Second time purchases will not be permitted the same rights to refund. We understand that sometimes the timing may not be right when you purchase our product and you may return to purchase later, but please be aware second purchase refund requests will not be permitted. This is to protect our product and ourselves from individuals who may take advantage of our refund policy.
What is your refund policy?
We will provide a refund for you within 14 days of your purchase, no questions asked. By receiving a refund, you agree to remove all files downloaded from our website, and all rights to use the product will be revoked. We reserve the right to decline a refund if the client does not adhere to these conditions.
What is my license?
You will get a personal license, for your own personal use.Although there is lite version of plugin which can be used on single site with review feature. There will no recommendations feature of Plugin. In case of you want to use plugin on multiple sites then buy agency license.
What if I want to upgrade my SchemaNinja license can I do it ?
Currently we are not offering. License upgrade. You need to buy another plugin license in order to upgrade it.
Use SchemaNinja, be the online Ninja you always wanted to be!